HIV SERVICES MANAGER
32-40 hours per week at $23 per hour
The St. James Infirmary is hiring an HIV Services Manager to oversee our HIV Prevention Programming. St. James currently has a contract with the Center for Disease Control (CDC) to provide HIV testing, counseling and linkage services to high risk HIV negative individuals, and to provide navigation services to HIV positive individuals who are out of care. These services are conducted in collaboration with Glide and the San Francisco AIDS Foundation, and take place both in the clinic and out in the field. St. James provides venue based HIV & STI testing at nightclubs, sex clubs, homeless shelters, street fairs and other places, and the HIV Services Manager is in charge of overseeing these venue-based testing services. Additionally, the HIV services manager supports our Wednesday night drop in clinic and our Thursday syringe exchange testing program. The HIV Services Manager supervises a team of 5 paid staff as well as volunteers.
Duties and Responsibilities:
- Responsible for program oversight, execution and evaluation of all HIV Testing, Counseling, Linkage and Support Services, including the High Impact Prevention Program, Venue-Based Testing Program and in-clinic testing services.
- Maintain active communication with San Francisco AIDS Foundation, working collaboratively to develop venue testing program and routinely turning in HIV testing paperwork, picking up supplies and attending ongoing collaborative meetings.
- Represent the St. James Infirmary in the San Francisco High Impact HIV Prevention Collaborative and liaison with the Centers for Disease Control (CDC) as necessary.
- Recruit, hire, train, and supervise all HIV test counselors, phlebotomists, navigators, program outreach workers, and other team volunteers.
- Evaluate program challenges and success on a monthly basis to ensure that the program is on course to reach its contract goals, and modify outreach, recruitment and testing strategies as necessary.
- Provide quality assurance for the team, including written evaluations twice a year, with documentation on the organization’s internal hard drive.
- Coordinate all clinic intakes, peer counseling, and HIV Services Testing at weekly drop-in clinic, and all venue-based counseling and testing sessions.
- Identify and provide ongoing training and development for HIV Services Team identify gaps in knowledge and build those skills through team meetings and trainings.
- Collaborate with Programs Director to fill role as Manager on Duty (MOD) for Wednesday night drop-in clinics – leading pre-clinic meetings, working with team to keep clinic flowing smoothly, responding to participant conflict, drawing up warnings/contracts as needed and filling out the Clinic Log at the end of shift.
- Responsible for coordinating San Francisco Dept. of Public Health (SFDPH) and SF General Hospital lab weekly specimen collection and picking up lab results.
- Attend all St. James all-staff meetings, bi-weekly Coordinators meetings, and SFDPH meetings.
- Maintain communication with community partners, in order to increase services for sex workers.
- Responsible for input and recording sexually transmitted infection (STI) lab documentation into St. James database.
- Contact participants in clinic and venue testing programs for test results, providing education and resources, and collecting information for confidential morbidity reports and HIV case reports for filing with the SFDPH.
- Maintain and update inventory for program supplies; maintain communication with SJI lab staff regarding program testing and medical supplies.
- Other duties as requested in writing and approved by Programs Director.
- Provide direct services as necessary and appropriate (HIV testing, phlebotomy & outreach) and oversee the services provided by other staff and volunteers.
- Provide On-Duty coverage each week during drop-in clinic shifts.
- Conduct intake/needs assessments with new participants and supervise completion of intake assessments
- Conduct risk assessments, disclosure sessions, and individual harm/risk reduction counseling sessions at weekly clinics and during venue-based sessions
- Document information collected during sessions with participants onto progress notes, train HIV Services staff to fill out paperwork and encounter forms.
- Maintain and complete, if necessary, all incident reports incurred during clinic shifts and/or off-site activities involving HIV Services Team and/or drop-in clinic team members.
- Complete/maintain required training programs (California Rapid HIV Testing Certification or other continuing education credits), and maintain training/certification status of all HIV Services Counselors.
Community Outreach and Advocacy:
- Co-coordinate and/or participate in public speaking engagements and conferences, as available.
- Co-responsibility in maintaining communication with community partners and distributing program fliers and literature, in order to increase services for sex workers.
- Engage in political and social advocacy in support of sex worker rights, as needed. Work collaboratively with Executive Director and Programs Director.
- Represents the St. James Infirmary, and the interests of the Infirmary in a professional manner and positive light.
Skills and Qualifications:
- Experience in HIV and STI testing required – preferably HIV testing certified through the California Dept. of Public Health.
- Experience in medical clinics, public health, and/or community based organizations (CBO’s).
- Experience with Microsoft Excel, Word, PowerPoint, and other computer skills.
- Experience working with people who use substances, including injection drugs.
- Experience working with people living with or affected by HIV.
- Preferred experience with harm reduction, trauma-informed care, and social justice work.
- Good written and verbal communication skills
- Flexibility with schedule and activities
- Willingness and proven ability to work cooperatively with other colleagues and community members
- Organized and able to handle a fast-paced, multi-task environment.
- Experience in or knowledge of the sex industry and occupational health and safety issues affecting sex workers.
- Cultural competency and humility with people of different racial and ethnic backgrounds, gender identities, (dis)abilities, sexual orientations, and people living with HIV.
To apply, please follow the directions below.
Applicants must submit ALL required documents or you will NOT be considered.
DUE DATE: JULY 25th, 2017
Submit a cover letter that includes your experience working either within the Sex Industry or working with the sex worker community. In addition you must submit a job application and CV or Resume. Download the Application from our website.
Mail CV/Resume and volunteer application to: Attention Programs Director, St. James Infirmary 234 Eddy Street, San Francisco, CA 94102
email to [email protected]